1. Information We Collect
By using the Platform, you consent to the practices described in this Privacy Policy.
A. Information You Provide
When creating an account or using our services, we may collect:
- Full Name
- Mobile Number
- Email Address
- Profile Information
- Saved Addresses
- Reservation Information
- Reviews and Ratings
- Customer Support Communications
B. Vendor Information
For vendors, we may collect:
- Business Name
- Owner Name
- Business Address
- Contact Number
- Email Address
- GST Details (if applicable)
- FSSAI Information (if applicable)
- Business Images
- Menus and Pricing Information
C. Location Information
To provide food discovery and nearby vendor recommendations, we may collect:
- Approximate Location Access
- Device Location (with permission)
- GPS Coordinates (with permission)
Location access can be disabled through device settings, though some features may not function properly.
D. Device Information
- Device Type
- Operating System
- Device Identifiers
- Browser Information
- App Version
- IP Address
- Usage Logs
E. Analytics Information
- Search Activity
- Vendor Profile Views
- Clicks
- App Navigation Behavior
- Saved Locations
- Reservation Activity
- User Preferences
2. How We Use Your Information
We use information to:
- Create and manage accounts
- Provide food discovery services
- Show nearby vendors
- Process reservations
- Improve recommendations
- Verify vendors
- Provide customer support
- Prevent fraud and misuse
- Send important service notifications
- Improve platform performance
- Comply with legal obligations
5. Data Retention
We retain information only for as long as necessary to provide services, maintain business records, resolve disputes, and comply with legal obligations. Inactive accounts may be deleted or anonymized after a reasonable period.
6. Data Security
We implement reasonable security measures to protect information against unauthorized access, misuse, loss, disclosure, and alteration. However, no electronic transmission or storage method is completely secure, and we cannot guarantee absolute security.
8. Children's Privacy
The Platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If such information is identified, it will be removed promptly.
9. User Rights
Subject to applicable law, users may request:
- Access to personal information
- Correction of inaccurate information
- Deletion of information
- Withdrawal of consent where applicable
Requests may be submitted through our support channels.
10. Vendor Data
Vendors remain responsible for ensuring the accuracy of information submitted to Sliceigo. Sliceigo may display vendor-provided content including Business Details, Menus, Images, Contact Information, and Offers for public viewing on the Platform.
11. Third-Party Links
The Platform may contain links to third-party websites or services. Sliceigo is not responsible for the privacy practices or content of such third-party platforms. Users should review applicable privacy policies before interacting with third-party services.
12. International Data Transfers
Data may be processed or stored on servers located in India or other jurisdictions where our service providers operate. By using the Platform, users consent to such processing and storage.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on the Platform. Continued use of the Platform after updates constitutes acceptance of the revised Privacy Policy.
14. Contact Information
Sliceigo
Operated by Velaste Private Limited
00 Moh Durga Prasad, Bisalpur, Pilibhit, Uttar Pradesh – 262201
15. Grievance Officer (India)
In accordance with applicable Indian laws, users may contact our Grievance Officer regarding complaints, concerns, or data requests.
00 Moh Durga Prasad, Bisalpur, Pilibhit, Uttar Pradesh – 262201
Response Time: As required under applicable law.